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What Is An Outbound Automated Calling System?
Automated call systems save agents’ time and effort by automating the calling process. These systems can engage with callers without human intervention. They also allow businesses to maximize their outreach and get better outcomes with minimal effort. These systems are used for telemarketing, sales, lead generation, surveys, and other proactive customer outreach activities.
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Features Of Automated Calling System
Connect with Your Customers Like Never Before with Our Outbound Call Center Solutions in India
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No Setup Costs
There are no setup costs associated with Fonada’s outbound call center software.
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Call Recording
Make informed decisions using call recording feature and always ahead of your competition.
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Call Scheduling
Schedule automated calls in advance for any preferred date and time.
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Detailed Reporting
Access comprehensive real-time analytics for all calls made through your dashboard.
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Unlimited Channels
Conduct multiple calls using a single number and view them all on your dashboard.
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CRM Integration
Seamlessly integrate outbound call center solutions with all the leading CRMs in the market.
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Dynamic Caller ID
Experience higher call pickup rates with dynamic caller ID.
Type Of Automated Phone Calls System
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TYPE # 1
Outbound Calls
Automated calling system utilizes a pre-recorded message that is played when the recipient answers the call. The calls may be activated in response to particular customer behavior or simultaneously for numerous recipients.
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TYPE # 2
Inbound Calls
These calls are known for initiating action. Inbound calls enable customers to call a specific number to take action, such as unsubscribing, canceling a booking, inquiring about their balance, and more.
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How Does Fonada Outbound Calling Service Work?
Stage 01
Customers hear a recorded message when they call a company’s local or toll free number.
Stage 02
Customers can select a menu by dialing a number to resolve their issues or receive assistance from a live agent.
Stage 03
Interactive voice response systems enable consumers to speak instead of pressing a button.
Stage 04
When the system detects a voice, it either plays a pre-recorded message or transfers the caller to an agent.
Use Cases Of Automated Calling System
Automated outbound calling uses voice recordings to engage callers without human intervention. It helps businesses simultaneously send outbound automated phone blasts to their target customers. Some of the popular use cases of automated calling system includes:
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Automate Your Business Communication With Outbound Calling Service
Transform Your Business with Fonada’s Comprehensive Outbound Call Center Services in India
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Increase Call Pickup Rates
Boost call answer rates with Fonada's dynamic caller ID feature and unlock a wider customer base for improved conversions.
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Enable Remote
Work
Enjoy seamless communication whether you're at the office, home, or on the go - with no extra hardware needed. Experience unparalleled flexibility without sacrificing reliability.
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Manage High Call Volume
Fonada’s automated calling system has all the essential features that help your team connect and communicate with customers efficiently. Be it call routing, auto dialing, call transfer based on the callers’ inputs, etc.
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Increase Agent Productivity
Say no to manual dialing with Fonada’s auto dialer and boost your agents’ productivity.
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Gain Useful
Insights
Monitor and document all your calls with precision. Access comprehensive weekly reports and analytics, even while working remotely.
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Drive Engagement With Personalization
Empower your agents to personalize each call with Fonada's automated calling system, seamlessly integrated with your existing CRM for real-time access to the most relevant information.
Why Choose Fonada For An Automated Calling System In India?
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Increased Productivity
Our outbound automated calls solution improves the efficiency and productivity of the process by automating operations so that employees may concentrate on other activities.
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Better Efficiency
With our automated calling system, you may schedule automatic phone calls at a certain time and date.
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Wider Reach
Our automated calling solution reaches many individuals in a few minutes and clicks simultaneously.
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Latest Updates
From Fonada
Industry Insights, Trends, Innovations, Updates, and Case Studies from Industry Experts
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Customer
Reviews
Discover why our customers love us - read their authentic and heartfelt reviews!
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Frequently
Asked Questions
Get answers to common queries quickly with our informative Frequently Asked Questions section.
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