IT & ITES
Streamline Your IT & ITES Workflow with Cloud Communication
How Is Fonada Helping The IT & ITES Industry?
Manage multichannel interactions effortlessly with Fonada’s easy-to-use and fast deployed Cloud-based voice, messaging, video, AI-enabled speech analytics, and ChatBot/VoiceBot solutions. Enable your teams with an all-in-one communication platform that offers deep analytics, real-time reporting, and much more to work flexibly.
Needs We Suffice For IT & ITES Industry
Cater to a diverse group of customers with an easy-to-implement and streamlined engagement platform.
Sales And Lead Generation
Simplify the sales and lead generation process with broadcasting tools, Lead Management, Missed Call Solution in boosting sales with a targeted approach tailored according to your requirements.
Track Marketing ROI
Integrate a unified multichannel platform to track and monitor by linking Missed Call Solution Virtual Business Numbers to your online and offline marketing campaigns.
Remote Working
Empowering efficiency with smart remote work and Video programs to be available to your customers from anywhere anytime for online financial services.
Security & Compliance
Secure your customers’ journey via Call Masking and Speech Analytics on a reliable and Automated Cloud-based engagement platform customized as per your business needs.
Logistics & Delivery
Enable the team with a smart platform to keep your customers updated on their preferred channel of communication, configuring multi-level IVR to aid them in tracking every order in real-time.
Customer Support & Feedback
Enable a customer-centric solution for banking financial services to win every customers’ trust by delivering a refined customer experience and collecting feedback on Chatbots /Voicebots, Automated Calls, and SMS by applying Speech Analytics.
Make It Happen In A Few Steps. Don’t Worry, We Will Call You.
Have you considered automating your brand via customizable IVR solution? We’d love to hear from you!
Access to Networks
The cloud contact center provides access to reach a large number of people without transferring calls through a telephone line.
Integration With CRM Technology
constituent of Unified Communications as a Service (UCaaS), cloud calling solutions offer voice-based communication services through a third-party host for better CRM.
Adds Better Features
Its functionalities such as recording, conferencing, and call forwarding are available.
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