FONADIAL
Auto Dialer for Contact Centers in India
Transform your outbound calling with advanced dialer software designed to automate and optimize processes, driving improved productivity and efficiency.
Enhance Agent Productivity for Higher Revenue Growth
Improve Agent Productivity and Increase Lead Conversions with Our all-in-one auto dialer Solution
Our automatic dialer software comes with an advanced dynamic CLI allocation feature designed to enhance call connectivity and increase pickup rates. With Fonadial, you can elevate your business's credibility and trustworthiness—customers are more inclined to answer calls from recognized numbers. Build a strong, positive reputation, drive more successful interactions, and boost your revenue.
Simplify your Dialing & Amplify your Reach with Automated Dialer Solutions For Businesses in India
Is your call being labelled as SPAM which is causing low call connect rates?
Bypass spam labeling and increase your call connect ratio with our advanced automated dialing software, backed by dynamic CLI allocation. This feature ensures that your calls are never left unnoticed.
Having trouble with call filtering for your outbound marketing efforts?
Our automatic dialer software allows businesses to add call filtering criteria based on various patamars for any lead list. All you have to do is, select a dialing strategy and add filters like retry time, customer type, number of attempts etc, to enhance the effectiveness of your outbound campaign.
Is Long idle times causing productivity issues in your business?
Minimize ideal time by automating the dialing process and let your agents connect with more prospects in a less time effortlessly.
Features Of Our Automatic Call Dialer Software
Streamline your calls, maximize your success with FonaDial, India’s most smart auto dialer software at your service.
Auto Call Answer
Maximise call anwering ratio with our auto dialer solution. Use the “Auto Call On" feature to help your agents connect instantly with customers. This bypasses ring tones and reduces wait times.
Dial Time Restriction
FonaDial offers flexibility with no dial time restrictions, allowing you to tailor your call dialing based on specific time zones or regions.
Auto Dial List Upload
Effortlessly upload all your contact lists with just one click.
Dial Order
Optimize your bulk phone number mapping for auto-dialing with our advanced auto dialer software extending your dial coverage and enhancing business reach.
Dialer Notification
Stay informed with instant error code notifications from FonaDial in case of technical issues, SIP failures, or a low contact list.
Sticky Agents
Designate specific agents to handle multiple interactions from the same customer or caller, ensuring consistency and improving the overall customer experience.
How Fonada’s Automated Dialer Software Works?
Stage 01
Upload Contact
Upload customer contact data using admin credentials and segregate the customer contact data to different dialing lists.
Stage 02
Manage Your Dialing List
Set up rules for fetching, filtering, prioritizing, assigning, and managing contacts in a customized manner, according to the configured rules.
Stage 03
Manage Your Dialer
Choose the most appropriate dialing algorithm and establish your dialing strategy to regulate the outbound call process of your auto-dialer effectively.
Stage 04
Post Call Actions
Efficiently handle and transfer leads between dialing lists based on the outcome of each call.
Key Benefits Of Our Advanced Auto Dialing Software
Maximize Your Outreach With Our Advanced Dialing Software.
No Manual Dialing
Optimize your agents' efficiency by automating the calling process. Easily reach an unlimited number of customers with just a few clicks.
Boost Your Revenue
FonaDial’s smart features help you enhance call connects and conversion rates to generate more revenue efficiently.
Higher Efficiency
Witness high agent efficiency and productivity with fewer resources. Streamline your outbound calling process through automation and get the desired result.
Save Agents Time
Our dialer software ensures agents are only connected when a human answers the call. This way, agents can skip automated responses and concentrate on engaging with high-quality leads.
Intelligent Lead Management
Efficiently manage your outbound calling activities by setting up automatic notifications to supervisors when the lead list reaches its threshold. This enables proactive planning and ensures a smooth calling process.
Native Truecaller Integration
Leveraging Truecaller Verified Brand Identity can significantly boost call pick-up rates. It increases efficiency and higher conversion rates.
Accelerate Sales And Collections
With FonaDial, you can increase your volume handling capability while reducing the time invested. This auto dialer system helps to achieve remarkable improvement in lead-to-conversion rates and accelerated sales growth.
Multiple Campaign Management
Running multiple campaigns is no longer stressful. With FonaDial, you can run all your campaigns effortlessly at full throttle. FonaDial's autodialer empowers you to run and manage multiple campaigns with ease.
How Businesses Use Automatic Dialers: Industry-Specific Examples
Tailored dialing solutions for every industry. Discover industry specific success stories of Autodialers.
Why Fonadial is Best Auto Dialing Software for Outbound Call Centers?
Fonadial stands out as one of the best dialer software for outbound contact centers due to several key features and benefits:
3X Higher Productivity
Our autodialer eliminates the need for manual dialing. It ensures agents are available to attend 3x more calls efficiently, resulting in higher productivity and establishing more meaningful conversations. It has shown to increase the agent talk time by 70%.
Advanced Dialing Modes
FonaDial comes with various dialing modes such as predictive dialing, progressive dialing, power dialing and preview dialing. These modes are designed to service specific purposes and assists agents fulfil the businesses specific needs and goals.
Integration Capabilities
Integrates seamlessly with CRM systems and other business tools. This empowers agents fetch valuable customer information at their fingertips and enhancing the overall efficiency of the call process
Real-Time Analytics and Reporting
The software provides real-time analytics and detailed reports on call metrics, agent performance, and campaign effectiveness. This data helps in making informed decisions and optimizing call center operations.
Compliance and Call Quality
Adheres to industry regulations and compliance standards, reducing the risk of legal issues. It also ensures high call quality with features like call recording and live monitoring.
Customizable and Scalable
The software is customizable to meet the specific needs of different call centers and scalable to accommodate growth, making it a flexible solution for businesses of all sizes.
User-Friendly Interface
The user frindly ienterface of Fonadial simplifies the setup and usage of the software, reducing the learning complications for agents and administrators.
These features combined make Fonadial an excellent choice for outbound call centers looking to enhance their operations, increase productivity, and improve overall performance.
Value Added Features Of Our Power Dialer To Maximise Calling Success
- Departments
- Users
- Calling
- Fix DID*
- Virtual Number
- Call Recording
- Call Forwarding
- Advance Multi IVR
- IVR Call Routing
- Call Queue
- Live Call Transfer*
- Click To CallCall
- Call On-hold
- CRM Field Builder
- Call Barging*
- Call Whisper*
- Integrations
- Calling APIs
- Webhook
- CRM Integration
- Callers Input
- Sticky Agent
- Progressive Dialer
- After Office Handling
- Predictive Dialer
- Preview Dialer
- Manual Dialer
- Call Report
- Call Notes
- 24X7 Support
- Call Back Intelligence
Client Testimonials: How Our Predictive Dialers Delivered Results
Fonada's autodialer has boosted our sales efficiency by 37% and also streamlined our debt dollection process. Now, we are reaching 42% more debtors in less time. Fonada's predictive dialing software is highly recommended!
Tejasvi Yadav, VP - Collections, Leading Fintech Company in Gurugram
FonaDial has helped us in reducing the call wait time by 46%. This auto dialer is easy to set up and our agent are handling 29% more calls per shift. Team is 30% more productive now and customers are happy.
Akhilesh Singh, Customer Support Director, Leading Retail Company in Maharashtra
We have noticed 19% increase in recovered abandon carts also FonaDial's auomated order confirmation and shipping notifications have reduced our customer inquiries by 32%.
Chirag Sharma, E-commerce Manger, Leading Online Store
Frequently Asked Questions About Auto Dialers
An auto-dialer is a software tool in outbound call centers that automatically dial numbers from a contact list. It eliminates the need of manual dialing. Automated dialers also help agents in saving time and enhancing productivity by reducing the idle time between two adjacent calls.
Auto-dialers are commonly used in various industries i.e. debt collection departments, telemarketing, e-commerce, customer support, healthcare and many more. Want to try Autodialer for your contact centers? Schedule Free Demo with our experts today.
To choose the best auto call dialer software provider in India, you need to evaluate features, cost, integration capabilities, and user reviews.
The pricing of dialer software in India varies based on the features you are looking for and the service providers. However, Fonada’s automatic dialing solutions are among the most cost-effective and budget-friendly options available.
Today’s advanced call dialing software intelligently determines the optimal time to call customers by analyzing past interactions and agent availability. This results in higher call connect rates and enable agents to engage in more qualified conversations.
Yes, it is highly configurable and enables you to integrate it with your existing CRM or any other third-party application seamlessly.
To get an autodialer for your business, contact us via our toll free number 18001373839 or email us at info@fonada.com. A dedicated sales manager will contact you and help you get the auto dialer for your agents.
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