BUY VIRTUAL NUMBER FOR YOUR BUSINESS

Expand Your Business to New Locations with Indian Virtual Phone Numbers.

What Is A Virtual Number?

A virtual phone number operates without a physical location or phone line. It works over the Internet and is programmed to route incoming calls to a pre-selected telephone number chosen by the client. Businesses commonly use these numbers to establish a local presence for sales or support and connect with their customers.

One of the key benefits of virtual number is the freedom from on-site technology and hardware, which enables businesses to assist customers with just an Internet connection. Businesses require a reliable internet connection to use hosted phone numbers across India, which is why they buy virtual numbers from reliable service providers.

Why Do Businesses Buy A Virtual Number?

Businesses Purchase Virtual Phone Numbers For Various Reasons Listed Below:

Professionalism
A virtual phone number helps businesses build a trustworthy image in the eyes of customers by providing a separate phone number for business communications.

Geographic Flexibility
A virtual phone number allows businesses to have a local presence without being physically present in any specific area or country. This can help businesses expand their customer base and appear more accessible to potential customers.

Cost Savings
Virtual phone numbers can be more cost-effective than traditional phone lines because they do not require hardware or installation fees and may offer lower rates for international calls.

Call Management
Virtual phone numbers often come with features such as call routing, call forwarding, voicemail and automated attendants. These features benefit businesses and help them manage their calls and provide better customer service.

Data Analytics
Virtual phone numbers provide businesses with call data analytics, including call volume, duration, and recordings. This can help businesses make informed decisions about their communication strategies and improve customer service.

What Is The Difference Between Virtual Number & IVR Number?

Both virtual numbers and IVR numbers serve a similar purpose. the key difference is that IVR numbers use automated voice technology to route callers to the appropriate destination, while virtual numbers can simply forward calls to a different phone number.

On the other hand, an IVR (Interactive Voice Response) number is a type of virtual number that uses an automated phone system to interact with callers and route their calls to the appropriate destination.

For example, a virtual contact center business based in Kolkata can obtain a virtual phone number with a Noida area code. When customers in Noida call this number, the call is automatically forwarded to the business’s Kolkata office, allowing them to connect with potential customers in different regions easily.

For example, a customer calling a bank’s IVR number might be asked to enter their account number or select from a menu of options to access different services, such as checking their balance, making a payment, or speaking with a customer service representative.

Benefits Of Virtual Number Solution

Connect Virtually And Communicate Globally With Fonada’s Advanced Virtual Number Solutions

Call Tracking Dashboard
Easily track customer interactions and evaluate process quality through call recording and analysis.

Eliminate Setup Cost
Our solution helps businesses to save money by eliminating costly on-premise hardware setup and maintenance costs.

Manage Business With Virtual Numbers
Instantly route any calls from customers to your preferred number and help them to connect with the appropriate specialist through a multi level IVR menu.

Centralized Customer Support
With a single virtual number, businesses enable customers to connect with them for their queries without hassle.

Improve Efficiency
Improve efficiency by handling multiple calls efficiently, tracking conversations in real-time, and gaining complete insights into incoming calls.

Geographic Flexibility
Expand your reach with virtual phone numbers that have different area codes, giving you geographic flexibility.

Personalized Experience
Provide a personalized experience to your callers with self-answer and virtual receptionist features of IVR, making it seamless for them to connect with you.

Cost Efficient
Our pay-as-you-go, scalable solution is cost-efficient, allowing you to only pay for what you use.

Establish A Local Presence For Sales Or Support
Establish a local presence for sales or support, irrespective of the geographic region, with the help of virtual numbers.

Integrity Of The Information
All customers’ information and data are routed through one number, ensuring data security.

How To Buy Virtual Number In India?

Here Are The Steps To Buy Indian Virtual Number

Stage 01

Choose a virtual number provider that suits your needs and budget.

Stage 02

Select a number that meets your requirements, such as a toll-free or local number.

Stage 03

Provide your business details and documents required for verification.

Stage 04

Choose a payment plan and complete the payment process.

Stage 05

Once the payment is verified, you will receive the virtual number activation details.

Stage 06

Configure the virtual number settings and start using your virtual number.

Use Cases Of Buying A Virtual Phone Number For Businesses

Customer
Support

Marketing
Campaigns

Local
Presence

Remote
Work

Conference
Calls

Privacy

Why Choose Fonada To Buy Virtual Number In India?

Fonada’s virtual number service has some unique features that make it stand out from the crowd

Unlimited Calling Channels
No more call waiting. Efficiently answer high call volume by using our unlimited calling channels.

Instant SMS/Email Alerts
Keep all your agents are informed about received and missed customer calls by sending alerts through SMS and email.

IVR Integration
Empower your customers with a seamless calling experience every time they connect with you by utilizing our IVR-powered virtual number solution.

Call Recording
By utilizing an automated call recording feature, you can easily record calls, monitor the quality of customer service, and make informed business decisions.